Twice this week the 5.03pm train from Broadgreen to Lime street station has been cancelled so I have had to wait 45 minutes( in the pouring rain today) A mother and her young son also had to wait and she was desperately trying to keep him warm. 2 trains flew by though. When I tried to mention it to the ticket office at lime street I was first told I was wrong, then told they only deal with trains going out. WHAT WOULD YOU LIKE ME TO DO, TRAVEL TO MANCHESTER TO PUT A COMPLAINT IN?? Its your company. Shocking customer service. Not that anyone will care about this review.
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The gateway to Britain's National Rail network. A portal into UK rail travel including train company information and promotions; train times; fares enquiries; ticket purchase and train running information.
