False advertising of `Days Out' with railcards. Their so-called Customer Relations Team are grossly incompetent and either don't even bother to read customer complaints or are inexperienced and untrained. You end up repeating explanations to them and despite exhausted efforts, they just don't get it. I'm sure National Rail have recruited toddlers for a Customer Relations Team because the poor little souls don't know what `Relations' means.
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The gateway to Britain's National Rail network. A portal into UK rail travel including train company information and promotions; train times; fares enquiries; ticket purchase and train running information.
