Most days of the week guaranteed cancellations. They take your money and don’t give you refunds. Today I brought a ticket from Stoke to Manchester as I do 6 days a week and got to the train to be told by staff it’s been cancelled as the train hasn’t been cleaned from over the weekend and is full of glass and sick. A refund cannot be issued as the ticket has been scanned going through the barrier, the woman conductor said it’s just the way the cookie crumbles. Completely unprofessional attitude I loose so much money each week though cancellations. Almost £450 a month with trains I spend! Cancellations are guaranteed weekly. It needs to change now !
Claim your business profile now and gain access to all features and respond to customer reviews.
The gateway to Britain's National Rail network. A portal into UK rail travel including train company information and promotions; train times; fares enquiries; ticket purchase and train running information.
