nationalrail.co.uk

1.5
1.5 Based on 351 reviews

The gateway to Britain's National Rail network. A portal into UK rail travel including train company information and promotions; train times; fares enquiries; ticket purchase and train running information....

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Felicity Howard
Guildford

A truly appalling station with the worst kind of staff I have ever witnessed in my life. No trolleys or assistance with a large bag. I did ask if someone could assist me to carry a hold all as I'd just come in from Heathrow but they just laughed in my face. On other occasions I have asked basic questions at the ticket office and the staff in there are even worse. Rude, sarcastic and very upset when you disturb them on their handsets. You would think that this government WANT folks to use trains more because they certainly hate people using cars but no, they have made train journeys into a horrible experience so best avoided and its better to check out the car pooling/sharing apps, where folks can hook up and join together and travel at a very reasonable pricerate together

1
Date of experience: Sep 10, 2024

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Business Details

  • The gateway to Britain's National Rail network. A portal into UK rail travel including train company information and promotions; train times; fares enquiries; ticket purchase and train running information.

  • language https://www.nationalrail.co.uk

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