Ruthless, unkind, unwilling to help and unreasonable.I bought a split my fare journey (cheap, you're probably thinking-but you are extortionate the world is thinking), and I missed the refund window of 1 hour by 19 minutes.Your customers are people, and you leave no room for human error. You are hated and I can see that I am simply contributing to an already majority 1-star vote.Have some consideration. You penalised me, someone who is always blaming herself anyway. You probably contirbute negatively to the nation's mental health and walk away with no shame.Enjoy my hard earned money. Because of the negative karma it carries due to the pain you have caused, nothing good will come of it. If I could curse it with black magic I would. I don't get annoyed at everyone either, so well done on the achievement.
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The gateway to Britain's National Rail network. A portal into UK rail travel including train company information and promotions; train times; fares enquiries; ticket purchase and train running information.
