I ordered a floor sanding package over a month ago and scheduled delivery for Saturday the 20th. A week prior, I was informed that Saturday was not possible, and it was pushed to Friday the 19th, but only if it arrived before 1pm. They confirmed but then failed to deliver. I waited from 6am until 8pm with no delivery, no call, and no explanation. Customer service promised updates but never followed through. My neighbor has a door camera—there was no attempt to deliver. To make matters worse, the company is closed over the weekend, meaning I likely won’t receive the equipment until next week, ruining my schedule. This has caused me significant stress and financial loss. I planned around this delivery to complete renovations for my husband’s return after a stroke, and their unreliability has made the situation much worse. No delivery, no accountability, no professionalism—this company cannot be trusted. Avoid at all costs.
Claim your business profile now and gain access to all features and respond to customer reviews.
