While the costs are high, which I can accept due to prompt supply, the collection process is problematic. They require a 5-day window for collection without notifying the day or time. This means someone must be available for up to 5 full days. Missing the collection incurs additional hire and collection fees. I offered to return the tower but was not informed where until I agreed to return by 5pm, risking additional costs if the location was far. Please consider other reviews carefully before hiring from this company.
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