I bought a car from NVS last July for £5495 and have since spent almost £4000 on repairs etc.. It has been an absolute nightmare! Off the road more than on! One of the tyres was apparently over 10 years old.The breakdown cover and warranty were useless. It was described as ’ a lovely example’ and was supposed to have had a service before delivery. Anything removable had been removed, even a locking wheelnut. Mark promised to send a missing part of doorhandle, MOT, etc. but no. I was not told of any rights to cancel or return , otherwise it would have gone straight back. Yes, I was foolish to buy it, but I was taken in by the ’nice guy’ act and by the time it was delivered I was medically desperate for an automatic car.Response to reply; - No , Mark, this wasn’t months later, the problems started the week after delivery and have never stopped. If you check your texts, you will see I texted you on 11 July as the key wouldn’t open the tailgate or lock the car. I bought a new key for £189.16 July , I also advised of steering problems and again asked for the missing door handle as promised and again on the 11 August. No response…I took the car to Kwikfit to check the tyres on 11 August and they replaced the 10 yr 2 mnth old illegal tyre with just 0.4 mm tread. So much for the ’new MOT’!£167.The car was very tatty. I cannot believe it had been serviced. Even the tyre pressures were all vastly different. The hand -painted trims were peeling, there was tyre black smeared on the wheels, basics like cruise control, the cigarette lighter socket, don’t work.The car was making noises so I booked it into my local Land Rover dealer for a full check.2 September. They replaced the EGR valve and throttle body etc. £856.30.In September, I took the car on it’s first long journey, where it prompty broke down hundreds of miles from home. The supplied breakdown cover wouldn’t come out to repair so I paid £950 to come home in the night on a transporter to my local garage. The warranty only pays if you break down, but then exclude most parts and would pay for nothing. It cost me £1,183.01 for replacement lower arms, lower boost pipe, handbrake adjustment, another tyre etc. on 6 November.Then in December, the car constantly wouldn’t start and the garage couldn’t take it until after Christmas so I had no car for weeks. New starter motor. 14 January £493.62.I can produce all the relevant invoices for this nightmare experience. How many weeks has it actually been roadworthy?Now we have the constant rain and I have a constant large puddle in the back of the car. Yes, on top of everything else, it leaks!I would appreciate compensation!Response to reply;I did contact the warranty company, Pinnacle, and have emails from them in Oct/ Nov , which I can show you. They stated that the parts were not covered.I did not produce a terrible review. I did not insult, denigrate nor abuse you, as many would have in the circumstances. What is terrible is my experience. It is not yet even seven months since purchase, not eight.
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