Very disappointing service. I had my windscreen changed as part of my Hastings Direct insurance. On post fitting inspection there was a large area of paintwork missing on the passenger side frame in addition to two large chips and a knife scratch on the driver's side frame. The fitter however claimed there the damage was already done and claimed to have photos, though how and when he did this is beyond me. Unfortunately I did not think to take my own photos so it is now my word against his. In light of this I will not now be renewing my insurance with Hastings. I also now have 5mm gaps between the screen and the frame. I would never use this company again.
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