Jan 20th 2026 I sent a reimbursement request per their customer service, as the nations benefit card didn't work when trying to buy a fit bit, so I had to purchase it myself. Received a confirmation email from them the same day saying it could take up to 30 days. After 30 days I had to call them, as I hadn't received my reimbursement, the lady who answered was not very pleasant and told me several times that it would be 60 days even though I told her that I had received an email from them stating 30 days, which she just said well that was wrong. After the 60 days I had to call again, this time they said that they had just put it in the system and it would be 30 days....so since Jan 19th when I first started all of this, it is now April 18th still no reimbursement - terrible company to deal with and the absolute worst customer service
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