I ordered a reaching aid device on 12/5, but on 12/8, I received three cans of a fiber supplement along with the receipt for the device. I called to explain the mix-up, but my request for a reorder was denied because they claimed I received the package. I sent pictures of the fiber supplement and the receipt, but the issue remains unresolved. I've spoken to five different representatives, and each provided different instructions and answers! Avoid this place if you can; this isn't the first time I've received the wrong items. While denials take a day, approvals for replacements take weeks.
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