Don’t apply for a loan with Nationwide if you are an OAP. They would not accept my P60 and bank statement showing a DWP monthly entry (as proof of my income) and stated they didn’t know how long I would be receiving it. Spoke to Martin, an arrogant young man in their Complaints Department, who was unhelpful to say the least. I was made to feel like a second class citizen. I would never recommend this building society. Especially the Basildon branch. I have been treated appallingly.
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