Review Time
3 weeks ago I was rear-ended by a driver with Nationwide. He contacted them the day after the accident and admitted he rear-ended me. They stated they had to wait for the police report 'in order to establish liability', which in PA can take 2 weeks. The agent also stated that their insured was also saying that I rear-ended the person in front of me before he rear-ended me. Totally untrue-he hit me and I rear-ended the guy in front of me. They refused to pay for a rental car or move forward with paying for even the rear of my car. I checked daily for the police report and paid for a copy online, then emailed the Nationwide agent and asked again about having my car fixed. She said she didn't have the report so I emailed it. It is now almost 3 weeks and they finally agreed to pay for a rental. They told me they would pay for a large SUV like mine and it would be available from Enterprise today. Enterprise called and said they would pick me up at 2:30 pm to get my car. When we got there they stated they had no 4x4 suv, and I could instead have a mini van OR a car with a cracked windshield. I called the Nationwide agent and he said it wasn't their fault, they had no control and he laughed while saying so. LAUGHED. After waiting as Enterprise called around, we had to drive 25 minutes to another town to get the rental. So after almost 3 weeks, my car is STILL not repaired, OR even scheduled, and I have to pay $30/day for the rental for loss of rental income charge should their car be damaged while I'm driving it. As per my insurance agent, NO auto insurance in the US will cover that cost. In my 50 plus years of driving I've dealt with a lot of auto insurance companies, and Nationwide is BY FAR the shadiest and worst. They are ONLY on the side of their profit margin.
Discontinued my pet's insurance after paying a premium for it for 12 years and made it impossible to get a new plan as my cat was senior when they discontinued. To make it worse they pushed all their most PREMIUM consumers down to their worst plan on the market. Their leadership is full of idiots because they obviously forgot that pet owners are potential future customers (and I wont be one of those again for Nationwide)
Between the myriad of people dragged into this small job on a claim made in June 2025, they all argued amongst themselves and lost sight of us as the customer, wasting our time, energy and any confidence we had in our insurers. In January 2026, we fixed the problem ourselves. They don't care about their customers. They care about taking your money and treating you with contempt.
*** AVOID THIS BUSINESS ***Absolutely deplorable customer service. Employees are ignorant of the law, uneducated, dishonest, misuse 9-1-1 and called armed extortionists (local PD) on a law abiding citizen standing on the sidewalk. Employees brandished their middle fingers to a citizen on the sidewalk. Stay classy Nationwide, what a joke organization.*** AVOID THIS BUSINESS ***
I am concerned about a recent email I received from a company called CHRP that is requiring a photo self-assessment of my property. I believe that the purpose of this self-review is simply to justify a premium increase. The photos requested will only show potential maintenance issues that are not covered by insurance anyway. I have had homeowners insurance through Nationwide for over 20 years, and this type of assessment was NEVER required in the past, even when I first got insurance through them. Highly suspect. Has anyone had repercussions because of this assessment?
Nationwide aviva Travel what a fiasco.wjfe ACCIDENT gave them flight details days agoNow pages of questions the key one hospital bill direct to them but only real other bill 500 re ship doctorWe cN sort all out when everything with us at homeHow THE HECK THEY KBOW WE ARE ON THE STEEET I MIAMI AND DAYS OF CHASING MEANS nO FLIGHT home or hotel.WHAT A FIASCO
Between the myriad of people dragged into this small job on a claim made in June 2025, they all argued amongst themselves and lost sight of us as the customer, wasting our time, energy and any confidence we had in our insurers. In January 2026, we fixed the problem ourselves. They don't care about their customers. They care about taking your money and treating you with contempt.
This company is horrible with Life Insurance. We lost all of our cash value of $8000 dollars because they are unwilling to reduce policy coverage. Once you sign the monthly agreement, you can't reduce to a lower plan else you lose your cash value. This company is deceptive!
Terrible customer service. Had home insurance which expired on 7th Dec. Had gone up almost 100% since I took it out 7 years ago. Underwriter changed recently but much confusion over who it actually is. Received no renewal information so went elsewhere. Now paying £14 per month instead of Natonwide's £38. Receiving confusing emails and text messages, also refusing to cancel my account - saying I have to ring them to chat about something, (even though my contract ended 7th Dec), also now ringing me from an unknown number. Intimidating and annoying. Never again ! Been a customer for both mortgage and home insurance for years. Avoid !
Once again I can’t make a payment using the card reader. I’ve already confirmed my ID and yet I get this message- We have a technical problem and are doing our best to fix it. Please try again later. Going onto their site to see if it’s down they confirm all services are working. I can get into my account but can’t make the payment I want. Absolutely useless, will need to spend my valuable time on the phone to then yet again
Claim your business profile now and gain access to all features and respond to customer reviews.
You can trust Nationwide for car insurance, home insurance, banking, retirement planning, investing and more. Get a quote online or contact us today.
godelterminal.com
currentbody.es
star-name-registry.com
kingsizedirect.com
stockdadsofficial.com
renta.network
uk.hotels.com
sandiegosolarclean.com
funpay.com
webhostmg.com
