Tried to put in a claim on travel insurance. The AI told me to do it online. Ha! It wants date of birth but that can't be put in manually you have to click it back to the year you were born. 1949 is a lot of clicks! And then it doesn't recognise you! I've been with Nationwide for years and would love to know why they have teamed up with Aviva as their insurance provider. Nationwide have taken a massive drop in my estimation. I tried online as requested so what do I do now?
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