Dreadful!Applied for a FlexPlus account. Had documents sent though for T&C’s. Heard nothing, went to activate insurance policies that come with the account and realised nothing had been set up. Numerous phone calls, on hold, passed from pillar to post, went into the branch etc etc. Was told to reapply as there has been an issue. I was assured that the credit check would be taken off my report - I’m not confident this will be done! 2nd application - the same issue! ArghhhWould I like to spend half an hour doing a 3rd application over the phone…errr no thanks!We go on holiday on Monday and now have no insurance in place and wondering how opening a bank account can be so difficult?!
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