Dear Sir or Madam,I am writing to you one last time regarding the deposit of €2,530 paid to your clinic in 2021 for a cosmetic surgery procedure that was ultimately cancelled before any medical act or treatment was performed.Despite the cancellation having been duly communicated and no service having been rendered, the deposit was never refunded, nor was any clear and detailed justification of actual costs ever provided.I am fully aware that time has passed since the initial payment. Nevertheless, the fact remains that: • no medical procedure took place, • no benefit was received, • and the full amount of €2,530 was retained without transparent justification.At this stage, my intention is to seek an amicable and professional resolution of this matter. However, if no satisfactory response is provided, this situation may unfortunately be brought to the attention of: • medical tourism platforms, • international patient networks, • and public review platforms, in a strictly factual and documented manner.This is not my preferred option. I believe it is in both parties’ interest to resolve this matter discreetly and professionally.I therefore kindly request that you: • either confirm the refund of the €2,530 deposit, or • provide a detailed written breakdown of the exact costs you claim to have incurred,within 10 days of receipt of this message.I trust that your clinic values its international reputation and patient relations, and I remain open to resolving this matter without escalation.I look forward to your written response.Sincerely,Elisabeth Nouni
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