Customer service was rubbish, when I sent photographs of a product they supply, which broke with a slight knock, that is not fit for purpose. Everyone I know who bought this product from a local health shop has broken it, because the glass pitcher from Tappwater is so flimsy and thin, they break like no other piece of glass would. Having supplied proof of purchase and photographic evidence, they refused to replace the defective object, saying "It had been used" Well what did you think I bought it for? To sit on a shelf and do nothing. The worst outcome possible from a company selling an object that is not fit for purpose.
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