I would emphatically recommend NOT to use this company if you live in UK. So, what is wrong with them?1. They promptly responded to my messages before my purchase. The frequency and style of their messages changed drastically after I had made the purchase - of course! 2. It took them almost two weeks to send me the package. When I wrote to them explaining that the delay was a major issue for me, since I was travelling for several weeks, they first blamed it on Black Friday, then on Brexit. They refused to take any responsibility (even if the courier is their contractor!) 3. I have told them that their website is misleading because, even when you switch the zone to UK, it still says that delivery is done within 72 hours. In my case, the courier picked up the parcel after 5 days.Anyway, beside the logistic nightmare, I think there is nothing worse than a business that consciously lies and does not take any responsibility. If this is what ethical business are supposed to be, we are doomed. I now just have to hope that their shoes are not different colours, or worn, or all the other problems flagged by other reviewers.
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