I've ordered before without issues, but this time was different. I placed an order with both chilled and regular items, expecting delivery on December 23. The chilled items arrived a day late, and when I opened the box, everything was defrosted, with pickle products leaking everywhere. The regular items were delivered even later, and one was crushed. Customer service has been unhelpful, repeatedly asking for more pictures instead of addressing my concerns. I only received a partial refund for one item, leaving the rest unresolved. Very disappointing customer service.
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Keto, Low-Carb, Paleo, Whole30 Products in Canada
