Because there is no spot for NO STARS! This conpany is a scam. The first time I saw the word trial was on the receipt they sent when I questioned the charge on my PayPal account. They sent a receipt I had never seen before. I had the fabric strips long enough to unpack and put one on my bed. It was a disappointment as it almost dragged the floor on both sides on a full-sized bed. Used one night and after finding the company to be so disreputable, I would be scared to use them. This company is a scam that preys on people who are hurting and trying to find help. They should be shut down permanently.
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