I bought blackcurrant powder costing £50. It arrived and I found that the original labelled packaging it was in had broken before posting so it had been put into a plastic bag and then into another stronger plastic bag and posted. On opening the plastic bag they had put the broken bag into was also split which meant the powder had gone into the posting packaging and all over the invoice. Powder was everywhere. I emailed that morning to explain what had happened and requested a replacement. After several days I had no reply so I tried to find a telephone number but the company doesn't have a working one so I then messaged them via the web site. No response again. I then read the reviews and realised that for many people they are far from being an ethical business. Two weeks on and still no response. It makes you wonder whether their products are what they say or if it is all a complete rip off.Such a shame. Don't deal with them!
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