Review Time
I found their product, Natures Roots Lymphatic Drainage drops on Facebook.. There was a deal where you bought 2 bottles and got a third one free.. It wasn't cheap.. But only 2 bottles arrived..I emailed them, and they said I hadn't ordered in the right place to get the one free.. Then a couple of weeks later, I got an email saying another bottle will be arriving on 22nd April on my subscription...I emailed them right away as I was unaware of the subscription, didn't see anything about it when I ordered..They said oh yes, that was the deal you wanted, and signed up for! They offered 50% off or to delay the delivery, but I said no--I didn't know anything about it--they then sent a link of some small print about cancelling.. which I found quite offensive to be honest..There was nowhere to see that when I placed the order...Lucky I paid by Paypal and I was able to go and cancel payments to this scam company anymore....I didn't even realise that PayPal was set up for monthly payments!!! Everyone needs to beware of Nature's Roots....not good at all...
I found their product, Natures Roots Lymphatic Drainage drops on Facebook.. There was a deal where you bought 2 bottles and got a third one free.. It wasn't cheap.. But only 2 bottles arrived..I emailed them, and they said I hadn't ordered in the right place to get the one free.. Then a couple of weeks later, I got an email saying another bottle will be arriving on 22nd April on my subscription...I emailed them right away as I was unaware of the subscription, didn't see anything about it when I ordered..They said oh yes, that was the deal you wanted, and signed up for! They offered 50% off or to delay the delivery, but I said no--I didn't know anything about it--they then sent a link of some small print about cancelling.. which I found quite offensive to be honest..There was nowhere to see that when I placed the order...Lucky I paid by Paypal and I was able to go and cancel payments to this scam company anymore....I didn't even realise that PayPal was set up for monthly payments!!! Everyone needs to beware of Nature's Roots....not good at all...
This company has been very unprofessional with my order. I had placed an order 2 months ago and have since requested a refund because I have not seen any actual tracking information as well as do not want the product due to health issues of my own. They have blown off my request to cancel my order even though it has been severely delayed and will not acknowledge my request.Instead continue to ensure that it has been shipped when I have not received my order or any tracking information. It makes me distrust the product and continued frustration of just wanting to cancel it
Purchased lympatic drainage drops (has no impact) however to my shock was charged £23 quid the month after my first order. Unknown to me it was subscription. I have no email trace to declare this. Do not buy from here. When I contacted them was offered useless discount code. Why would I purchase again from this site knowing you can just take money from my account? I will make sure I get my money back you scam artisits !!!
Please do not make the same mistake as me on the payment page their is a tick box for future subscriptions which I didn't notice I cancelled the subscription and the order straight away but low and behold it's been shipped what a miracle they are now offering me 50% off my order what if I don't receive it then it's 50% of nothing they have a clause that when you purchase your first order you are automatically purchasing a second please be careful what a scam
I bought blackcurrant powder costing £50. It arrived and I found that the original labelled packaging it was in had broken before posting so it had been put into a plastic bag and then into another stronger plastic bag and posted. On opening the plastic bag they had put the broken bag into was also split which meant the powder had gone into the posting packaging and all over the invoice. Powder was everywhere. I emailed that morning to explain what had happened and requested a replacement. After several days I had no reply so I tried to find a telephone number but the company doesn't have a working one so I then messaged them via the web site. No response again. I then read the reviews and realised that for many people they are far from being an ethical business. Two weeks on and still no response. It makes you wonder whether their products are what they say or if it is all a complete rip off.Such a shame. Don't deal with them!
Unfortunately, Natures Root packaging is not adequate and my orders keep arriving with splits in the bag. The powder contents spilling into the plastic postal packaging . Natures Root have not replied to my emails requesting placement or refund.
DO NOT BUY!!Their products are fake, only god knows what they're actually selling, very dangerous!They also do not respond to ANY customer service touch points, I've sent the products I bought back to them and I'm having to go down a bank chargeback claim as they simply don't respond to anything.Not sure if the company has given up or burying its head in the sand but the customers are paying the price. Sort it out!
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