Do not buy from this company!They do not care about their customers or the quality of their products.I bought some marshmallow root powder from them to use for digestive issues. I have been using marshmallow root powder from other suppliers for years. The product that Natures Root sent either wasn't marshmallow root powder or was of extremely low quality. The powder didn't thicken when mixed with water like marshmallow root powder should do, due to it's soothing mucilage properties, it made my throat sore and irritated for hours after consumption and smelt and tasted really bad. I don't trust that this product is even safe to consume. The powder sent to me could have been anything for all I know. The package simply said it 'Premium Marshmallow Root Powder' but didn't provide any other information. Anyone could put some suspect powder in a packet and claim it is something else. Are these products actually regulated? Is this company just making a lot of money through the health industry and false claims about their products?I contacted the company to ask for a refund and have had no reply. Luckily I paid through PayPal and had to escalate a dispute to a claim as I didn't get any response from Natures Root via PayPal either. Because Natures Root didn't bother to respond, I won the case and the money was refunded to me.Do not waste your money and do not buy from this company.
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