I tried to purchase Kale powder but when I opened the bag there was a white powder inside. I have been purchasing various green powders for about 30 years and none of them have ever been white. Then I contacted Natures Roots, as I thought there must have been a mistake and whatever the white powder was had been mislabelled. I was told by customer service that the white powder was in fact kale powder! I am not sure what type of processing would turn green kale into white powder, but I was not happy to consume it. Customer service agreed to issue a refund. I returned the powder and waited 4 weeks but still no refund. I sent a couple of emails with no reply. Thankfully I had purchased it via PayPal. I contacted the seller through PayPal and was issued a refund the next day. Feel free to draw your own conclusion.
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