nav.com

4.4
4.4 Based on 163 reviews

Nav is a technology company building the leading financial health platform for small businesses. What started as a way for small business owners to easily find funding has become a destination for over 350,000 small businesses to get everything they need ...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.4

/
5

163 Reviews

5 Star
82%
4 Star
3%
3 Star
1%
2 Star
1%
1 Star
13%

All Reviews

Filter Reviews

Review Time

Melanie Wall
You can't get a straight answer for the…

You can't get a straight answer for the most basic or general question. The most ridiculous thing I have ever dealt with.

1
Date of experience: Nov 10, 2025
Brad Delaney
Good concept, very poor execution

This company cannot provide the services that they advertise. They not only fail to provide the paid for services, but then do nothing to correct the issue when pointed out. They are asking for an immense amount of trust from their customers, account numbers, ss numbers, banking info... but they will not support their customers when they or their partners fail to provide the contracted service and seem ineffectual at solving the issues once presented.

2
Date of experience: Nov 04, 2025
BWI GARAGE DOORS
Excellent customer service

Every time I call Nav Prime, I receive outstanding customer service. The representatives are always polite, patient, and very informative — they take the time to clearly answer every question I have. I truly appreciate how knowledgeable and professional the team is. The wait time is always short, which makes the experience smooth and stress-free. Great customer support every single time!

5
Date of experience: Nov 04, 2025
Simon
Melinda's kind and professional service…

Melinda's kind and professional service helped me resolve my issue in just a few minutes. Keep up the good work!

5
Date of experience: Nov 04, 2025
Patrick
You guys are so patient

Thank you guys

5
Date of experience: Oct 28, 2025
Labrea Kinder
Nav is an amazing company they helped…

Nav is an amazing company they helped me build my business profile and business credit and they have great perks

5
Date of experience: Oct 24, 2025
Percy Walker
Nav is everything as advertised in credit building tools, and a team of professionals who truly care

Jenny made the whole experience smooth and seamless, Nav is my go to resource for my company.

5
Date of experience: Oct 24, 2025
Rashad Perry
Best

Best service

5
Date of experience: Oct 22, 2025
STOIC BEAUTY
Great at pointing business owners in…

Great at pointing business owners in the right direction

5
Date of experience: Oct 21, 2025
Eddie
Nav is a scam!

***** S T A Y A W A Y!! F R A U D!! ******Where do I even start smh after the rep explained everything and I was ready to pay he slid in and very fast stated that they couldn’t guarantee that I would get approved for the nav business account or card, so I said if you guys don’t pull credit how could I be denied? He then said we just have to disclose this but if you can be identified it won’t be any issues.So I paid the fee without a worry because identifying myself should t be a problem right?Well as soon as I paid and applied I got a denial stating they needed documents to prove my identity. I sent in 6 documents 6 different times because I kept being denied. I sent in bank letters, license, phone bill, a utility bill.. but it kept saying denied. After the 6th time I realized what they just did! Got me to pay the fee and then denied me.I wrote into customer service thru the chat and they told me I would not get a refund because they clearly say it in the terms and conditions they won’t issue any refunds. I told the agent I would be leaving a scathing review on trust pilot and just like that… my account was deleted, all messages were deleted, absolutely no trace of communication other than the charge for the service they took under fraudulent condition.Shame on you! I will be contacted the BBB. Give me back my money you crooks!!

1
Date of experience: Oct 20, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Nav is a technology company building the leading financial health platform for small businesses. What started as a way for small business owners to easily find funding has become a destination for over 350,000 small businesses to get everything they need to understand the full picture of where their business stands, and how their business data can impact their business financial health profile.

    Nav’s financial health platform gives small business owners transparency in finding the right loan, credit card, banking and other business services as well as cash flow and credit insights, and more. Nav is the only place small business owners can see what financing they may qualify for before they apply - all in their pocket. See more

  • language https://www.nav.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More