Here’s a tight, Trustpilot-style version you can drop in:> I booked personal travel for my wife and me through Navan. We had to cancel the trip, leaving flight credits. When trying to rebook, I couldn’t apply both credits myself, so I contacted Navan to handle it. They rebooked the trip incorrectly as business travel and didn’t apply the credits at all. I then had to cancel and rebook *twice* through Navan, and I’m still on hold trying to get this resolved. What should have been a simple credit rebooking turned into a frustrating, time-consuming mess.
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