It's a very unfortunate feature of trustpilot that 0 stars isn't possible. Navan is one of those companies that defines hair pulling experience. How something so egregiously bad is nowadays a sub-par substitute for a service and a public company is beyond me.I don't even know where to start:- Mis-sold rooms, that get you in trouble with hotels. The pricing you see is not always accurate, because their system is badly implemented behind the scenes.- The UX of it with refreshes every 10 seconds is something from a horror movie, I have never ever seen anything this bad on any major website I use- Support is courteous, just largely useless- Their "expense feature" is modern torture, something extremely badly done, as is their corporate card feature.For the last 40 minutes I've been ripping my hair out trying to accomplish the simple task of paying for a hotel room. Nope, not with Navan. Avoid this piece of trash like the bubonic plague is chasing you.
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