Navia is terrible to work with. They make it as cumbersome as possible for you to successfully make a claim and to secure the money that they owe to you. Oftentimes, they will tell you that they are there to help you, and they may even believe it, but you will then get wrapped up in their processes which I believe are designed to discourage you from successfully getting reimbursed for the costs you have incurred from healthcare providers. I could go on and on, but I have to get back to trying to get my money back from my Navia FSA. Choose an HSA and NOT an FSA and choose any other provider than Navia.
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