Abysmal website with no details at all why your claim is denied. When a claim is accepted and payed out--there are no details on what it was for! Just the amount and category. The swipe card will only work at a pharmacy. Not for dependent camps or online HSA expenses. What to leave feedback on their website? Nope! Click the feedback link and there is no option or text box to type your feedback. I have used two other HSA/FSA vendors at other employers, and they were great. Navia is a nightmare.
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