If I could give half a star, it would still be too generous. Customer service never follows up when they say they will, and engineers fail to communicate their arrival. Appointments are often missed without notification. After four days, I finally got an engineer scheduled, but I wasted three days waiting. The whole experience has been incredibly frustrating and unprofessional.
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Navien has been in the UK since 2014 and, in that time, has become an established manufacturer of gas boilers for the UK market. Since entering the UK gas boiler market with our NCB-CE gas condensing boiler, we have gone on to introduce the class-leading LCB700 Blue Flame condensing oil boiler, which has become the leading boiler of its type.
In 2022, we launched NBC700 ON – part of the NCB ON Range – the first combi boiler capable of delivering hot water to three showers simultaneously for consistent comfort, without temperature fluctuation.
We’re also working towards the future. The Navien R290 Heat Pump is our future-proof heating solution, designed for environmentally conscious homeowners.
With water heaters, smart controls, and our latest Smart Plus ON AI controller, Navien UK provides the best selection of optimised heating products for homeowners and businesses.See more
