This has been the worst experience with a company ever. Their customer support is horrendous. I bought a unit a year ago and couldn’t install it, so I hired a highly reputable company with decades of experience. Of course, they provided no installation instructions. My troubles began when I attempted the required download. My car has a manual transmission, but the download menu only showed an automatic option. After a lengthy call with customer service, they told me to download the automatic transmission program. I then left my car with the installer, who reached out to the service for more information. They only asked for an order number and provided no assistance since it was an older unit. After hours of trying, they gave up. They mentioned they had dealt with this service years ago and had the same experience, opting for another company for their interface needs due to poor customer support. They truly are the worst! I should have known better when it took three months to fulfill my initial order!
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Established 2002, 20 Years In Business. Made In USA. Support American Jobs. All Products Are Computer Tested Prior To Shipping.
