BEWARE of NAVVII purchased a dress online from Navvi in Kolkata, which was oversized. I promptly exchanged it for a smaller size, but after 10-12 days, I received the same ill-fitting, oversized dress. However, the dress had been carelessly altered by a local tailor with huge, poorly sewn stitches, threads hanging out, and knots everywhere—a totally shabby, unprofessional job. they also had the audacity to cut off the size tag, in an attempt to cover up their mistake.After calling and writing to them for more than 7days, I asked for a refund of over Rs 3000, I contacted them every single day for 7-10 days, only to receive a response claiming the refund had been processed. I waited for over a week, but the refund never appeared in my account. Since then, I've made numerous attempts to get in touch, but they’ve stopped responding to emails, refused to pick up my calls, and have not replied to any of my WhatsApp messages for the past 10-12 days.This experience has been incredibly frustrating, and it’s clear that Navvi is deliberately avoiding responsibility. I’m sharing this to warn others about the fraudulent practices of this company—do not trust them with your hard-earned money.
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Navvi.in is a curated online marketplace offering a wide range and one-of-a-kind class collection of apparel, home decor, wellness, gifts, stationery and lots more from the best creative entrepreneurs of India.
