The worst customer service I have ever experienced. After a hacker got in my computer and accessed my bank account I had to wait on hold for 20 minutes to after multiple attempts with the call bot to connect me with a real person. They froze my card and couldn’t issue a temporary digital card. I had to wait 20 days for the new card to arrive and then make an appointment in an understaffed Bank with during business hours that I was working. The people working there were very rude and not helpful. The only person willing to help was a practitioner. We know Greece is behind the Sun but someone would expect at least minimal service from an organisation big enough. And you are wondering why people go to Revolution and companies like that. P.S. Just hire someone capable enough to fix your damn app it’s a disgrace!
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Ο όρος i-bank υιοθετήθηκε τον Απρίλιο του 2009 ως ενιαία ονομασία για όλα τα ηλεκτρονικά δίκτυα εξυπηρέτησης της Εθνικής Τράπεζας (Internet, Phone & Mobile Banking, ATM και Κέντρα Αυτόματων Πληρωμών-APS). Μέσα από τη σελίδα του i-bank μαθαίνετε τα ...