Has to be the worst Government department ever. Imagine being able to make terrible customer decisions with a complete lack of customer focus and then just blame the RSP. Had my NTD replaced with a 1 Port unit even though I had a 4 port unit previously and had used more than 1 Port The Tech had 4 port unit available (I even opened the box and held it). NBN's response, blame the RSP And now want to charge me $300. It beyond belief that you even have a customer service department with ridiculous decisions like that.
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NBN Co Limited is an Australian government-owned corporation tasked to design, build and operate Australia's National Broadband Network as a monopoly wholesale broadband provider.
