I was trying to close my joint account that I shared with my recently deceased husband. I spoke with a representative who was not only rude, but downright hostile, so much so, that I terminated the phone conversation. After taking a break from this conversation to calm down, I tried closing the account online, only to be advised to call a phone number, which I did. When doing so, I was advised that I must mail a hard copy of a notorized letter of intent to the credit union. My entire career was in customer service. I have NEVER experienced such a negative response from an establishment. I wholeheartedly recommend that one avoid this credit union at every opportunity.
Claim your business profile now and gain access to all features and respond to customer reviews.
Williamston. Serving employees in the state of North Carolina.
