neatandhandy.com

4.6
4.6 Based on 273 reviews

Hobby...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Gregory Nixon
Think twice before buying!

Not worked from day one.Has not even had paint in it as it was tested with water. Just will not pull liquid through to spray. Took it to an experienced modeller (who has been using airbrushes for years) and they couldn’t get it to work.i sent a video of the problem, as requested by customer service, and that was the last I heard from them! Such a shame as I was really excited to start using an airbrush. I was going to use the company as they seem to have some nice products, but this experience has made me go elsewhere. Shame!N.B . Update. They finally got back to me, asked me to test again, which I did. Same result, not working. And now, once again, they have gone silent. So frustrating!N.B . Update No2. So they finally got back to me and agreed to send a “replacement “ . However, they seemed to have replaced the airbrush only which I don’t think was the problem. Not only that, but the added adapter/quick release part they added, does not fit the base/compressor unit!?!. This would be comical if it wasnt inept! I have never dealt with such a non customer caring company before. I am seeking advice in this matter.

1
Date of experience: Apr 23, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More