My experience has been terrible. The level of incompetence is staggering, and the disregard for customers is clear. I spent over a month trying to resolve issues with points they failed to credit, and I was misled repeatedly. When they finally addressed my concerns, there was no compensation or apology, just more lies about payment dates. They completely ignored my responses. The service is not competitive without this points system, and I'm seriously considering changing my grocery provider. The management should be ashamed.
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