I booked a holiday through a rewards website because they were offering 4x points for this. The total cost of my holiday and additional extras was £1200, so I was eager to earn those extra points. After returning from a fantastic holiday, I reached out to the rewards service about the missing points. They informed me that I needed to wait at least 4 months, which I did, but still no points appeared. Upon following up, they claimed I hadn't booked through them, which was false. I requested proof of this, but since then, the service has ignored my inquiries.
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