I have been chasing nectar for over 18 months now for 3x points they offered as a promotion for booking a holiday through TUI.
They've repeatedly fobbed me off, telling me its going to be credited to my account and then when I call again they start the whole process from the beginning again asking for evidence and screenshots. I also recently went to Japan and have 30k pending points from a promotion Nectar offered with Expedia for 8x points. Maximum of 120 days to appear in your account and shock 5 months on they still haven't been credited to my account either.
Nectar are a total disgrace, blatant breach of contract, false advertising and taking advantage of customers.
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