I made my monthly payment for my personal loan earlier this month when I received my salary on December 19th. This morning, December 24th, I found that there's almost no money left in my bank account because the debit order still went through as usual. I'm confused as to why my earlier payment didn't cancel the debit order automatically. To make things worse, I'm now informed that I have to wait three working days for the funds to be reversed. Given the holiday season, I won't have access to my funds until January 5th. What about other payments that need to be made at the end of the month? This is unacceptable.
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Nedbank Group is one of the largest financial services groups in Africa offering wholesale and retail banking services as well as insurance, asset management and wealth management solutions through its frontline clusters, namely Nedbank Corporate and I...