Misled by DMV Lookalike, Hit with Fees, Threatened When I ComplainedI got caught in a pinch two days before a DMV deadline and thought NeedTags was the official site—my mistake, but their design and Google ranking make it way too easy to mix up. They charged me an extra $77 in “service fees” on top of the DMV costs, which I didn’t catch until after. Felt gullible, sure, but I figured I’d ask for a partial refund since $77 for clicking a few buttons seemed steep. Nope. They sent a canned response saying all sales are final, funds were already sent to the DMV, and threatened legal action—lawsuits, attorney’s fees, the works—if I disputed the charge. No wiggle room, just intimidation.Check your receipt and the fine print—they’re a third-party, not the DMV, despite how they present. Save yourself the hassle and go straight to dmv.ca.gov next time. Wish I had.PS; they may leave a predictable canned response here trying to make themselves look legit. I will be contacting the California consumer fraud division to report them. I'm sure I won't be the first. Google them for how they treated an 81 year old man who went to Channel 7 news. Pathetic company.
Claim your business profile now and gain access to all features and respond to customer reviews.
NeedTags is a highly reputable and reliable online platform that specializes in providing vehicle registration services for California vehicle owners. With a strong track record of customer satisfaction, NeedTags has established itself as a trusted source for individuals and businesses seeking efficient and hassle-free vehicle registration solutions.
