Review Time
Terrible customer service. There was some confusion with my paperwork, and instead of working with me to make it right "Jane" just cancelled my order rather than work me to make it right. Her response was terse and under the circumstances, rude. I will never use this company again.
Terrible customer service. There was some confusion with my paperwork, and instead of working with me to make it right "Jane" just cancelled my order rather than work me to make it right. Her response was terse and under the circumstances, rude. I will never use this company again.
Thought I had done enough research to vet this site but absolutely gave me the run around. The charge to add an owner to a title was $150 with about $130 being a vague service charge which isn’t great but the real issue is that during the entire process of filing out the prompts, information, and finally paying; not once did it mention the need to mail out documents following the payment. Not even on the actual order confirmation screen did it have follow up steps. These were provided in a very vague follow up email. Explaining that the process would not begin until they received the mailed documents. Misleading advertisement of the process. Misleading of the timeframe of completion. And now that I have been mislead, I want to cancel my request but they have no information regarding refunds or FAQs on their site. Incredibly disappointing. So misleading in its advertisement that I would absolutely call this a scam
I logged onto the DMV site and when I went to renew, I was directed to this site. It was very expensive (spx. $100 over the amount) and then I was sent a tag that is considered a novelty tag. It is illegal to place that tag on my vehicle. Do Not Use this company.
The website is pretty predatory in terms of how they deal service. They purposefully make themselves look like the DMV in terms of registration and charge exorbitant fees. They don’t allow refunds and the customer support was very rude when I requested a refund for the service charge and threatened lawful action if I decided to go to my credit issuer to dispute. Overall very shady company I would avoid at all costs. The online CA DMV website can cover 90% of your possible needs.
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NeedTags is a highly reputable and reliable online platform that specializes in providing vehicle registration services for California vehicle owners. With a strong track record of customer satisfaction, NeedTags has established itself as a trusted source for individuals and businesses seeking efficient and hassle-free vehicle registration solutions.
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