I ordered a pen from their website, and days later when I checked the order status, I found out they had canceled it. Apparently, this model is no longer available. The support team didn't offer any real help either. If it's not obtainable, why is it listed on the site? I expected them to have it in stock if they're selling it. Placing an order online is a legally binding agreement, which the company failed to honor while quickly taking my payment. I'm very disappointed and won't be ordering again!
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