The Neo financial Kiosk employees are extremely aggressive in how they approach people — chasing, repeatedly stopping, and persistently bothering passersby. I want to be clear that I don’t blame the individual employees for this behavior. This appears to be a broader neo-financialist sales policy that has been observed and discussed in multiple cities and malls, not a personnel issue. I myself have noticed it across Canada,, clearly they are being told to do this.This kind of high-pressure, approach drives people away rather than attracting customers. It creates discomfort instead of interest. Maybe this isn’t the perfect forum for this feedback, but I wanted to bring it to attention because it’s actively discouraging potential sales, not increasing them.
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Neo is a leading financial technology company that’s building a more rewarding financial experience — empowering more Canadians to take control of their future.
We’re reimagining spending, savings, investments, and mortgages with intuitive, accessible financial tools that help customers get more value out of every dollar they earn, save, and spend.
Recognized as Canada’s #1 Startup by LinkedIn for two years in a row, we work with local retailers, large enterprises, and financial institutions to transform the future of financial services.See more
