Horrible “bank,” a big emphasis on bank because despite acting like a bank, they are just a fintech company that can’t get their head out and are completely lost. I closed my accounts after they started charging fees on their credit accounts; it’s crazy to me! The fact that these thieves are constantly trying to find ways to make money from their EXISTING customers rather than find a more profitable path… I knew it was time when I also looked more into their CEO and found out it’s the same person behind Skip the Dishes (Uber/DIDI knock-off “Uber from SHEIN”), the very same company that couldn’t survive and have any market share. It’s obvious they don’t value loyalty nor care about customers, and I have heard the same about how they treat their employees using the same devices for work/personal stuff. I don’t know how they haven’t been fined yet. They lack any basic common sense and are extremely slow and unhelpful; they cannot process a simple refund to your card, and if you are a person who values your time, stay away. A poor financial service company that’s bound to fail, and hopefully, customers will not be affected when that happens. I would give it negative stars if I could!
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Neo is a leading financial technology company that’s building a more rewarding financial experience — empowering more Canadians to take control of their future.
We’re reimagining spending, savings, investments, and mortgages with intuitive, accessible financial tools that help customers get more value out of every dollar they earn, save, and spend.
Recognized as Canada’s #1 Startup by LinkedIn for two years in a row, we work with local retailers, large enterprises, and financial institutions to transform the future of financial services.See more
