Be extremely careful with this card. I had not used it for three years, and suddenly fraudulent charges appeared on my account. On top of that, another credit card account was opened without my knowledge.
I spent three months calling customer service trying to resolve the issue. Every time I called, there was a long wait and different representatives told me different things. At one point, a customer service agent told me I did not have to pay the charges on the second credit card and said the account was dissolved. Later, the same account was added back to my profile and I was told I still had to pay more than 2k.
I was also receiving threatening calls from a law office saying they would come to my house to collect the money. They had my personal information, including where I live, where I work, and my phone number. This was extremely disturbing and stressful.
If you care about your privacy and do not want your information shared with third parties who may threaten you, stay away from this card. Do not get lured in. STAY AWAY FROM THIS CARD!
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Neo is a leading financial technology company that’s building a more rewarding financial experience — empowering more Canadians to take control of their future.
We’re reimagining spending, savings, investments, and mortgages with intuitive, accessible financial tools that help customers get more value out of every dollar they earn, save, and spend.
Recognized as Canada’s #1 Startup by LinkedIn for two years in a row, we work with local retailers, large enterprises, and financial institutions to transform the future of financial services.See more
