neomachi.com

4.5
4.5 Based on 201 reviews

Neomachi is a cyberpunk/Japanese inspired apparel store that stands for high quality apparel, unique art, sustainability and a personal touch. They’re based in Amsterdam but sell their clothes all over the world. Neomachi draws its inspiration from Japan...

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Grover Ross
Extremely good customer service

The hoodies are so incredibly soft and comfortable and have a high quality. And they look so great so now I'm the coolest person in the grocery store. I accidentally ordered one of them in the wrong size because the website selects XS by default. But the customer support was extremely helpful with guiding me through the swap process. The whole interaction was just so positive. I had also made a suggestion on how to improve the website to avoid wrong size orders and they reacted super well to that, so this will probably be less of a problem in the future. They do their absolute best.

5
Date of experience: Nov 15, 2023

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Business Details

  • Neomachi is a cyberpunk/Japanese inspired apparel store that stands for high quality apparel, unique art, sustainability and a personal touch. They’re based in Amsterdam but sell their clothes all over the world.

    Neomachi draws its inspiration from Japanese, anime, futuristic and retro inspired themes. The designs are made from scratch by real artists. The idea is to produce quality clothes that are cool enough to stand out, yet subtle enough to be wearable on a daily basis. The t-shirts, hoodies and sweaters are made from 100% organic cotton. See more

  • language https://neomachi.com

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