Review Time
I ordered two shirts from them in a Medium, one arrived as a Small so I contacted them to get a replacement and that replacement also came as a Small. Once again I flagged it and they said they'd deliver the correct size and three months later I still haven't received it or even heard of an update. It's a t-shirt size, this shouldn't be difficult.
As a first time user this has been a horrible experience, I won't be using them again and I wouldn't suggest anyone use them as the hassle isn't worth it.
I ordered two shirts from them in a Medium, one arrived as a Small so I contacted them to get a replacement and that replacement also came as a Small. Once again I flagged it and they said they'd deliver the correct size and three months later I still haven't received it or even heard of an update. It's a t-shirt size, this shouldn't be difficult.As a first time user this has been a horrible experience, I won't be using them again and I wouldn't suggest anyone use them as the hassle isn't worth it.
After being gifted a hoodie, I purchased 2 more, and every time I am baffled by how comfortable and pretty they are. This is now my favorite online shop by far.Furthermore, the shipping is much faster than I would expect, and the staff seems to be incredibly nice, based on the few interactions I've had.Really a great experience.
Great hoodie, soft inside and super cosy fit (i ordered 3Sizes up for an oversized look).At first I ordered the wrong size by mistake and they were very helpful with telling me how to return for an exchange, and they immediatly sent the new one out when I sent proof of postage of the return, arrived quickly considering it came from abroad!
I ordered a bomber jacket after seeing it advertised on Facebook and falling in love with the dino-mecha design. I am a huge cyberpunk nerd, but good cyberpunk gear is so hard to find- I was so pleased to find Neomachi and even more so once the jacket arrived! It came with a free t-shirt as part of a special offer, was delivered quickly and is excellent quality! It's comfortable, true to size, and the design is well printed and looks amazing! I will definitely be ordering again!
The clothes themselves are lovely and well made, which is why this is a difficult review to write. This was my second purchase from the brand.Unfortunately, on this order I specifically ordered a women’s T-shirt but was sent a men’s fit instead. I contacted the company and was asked to provide photos of the tags. After not hearing back, I had to follow up, at which point I was apologised to and told that my original email had not been seen and had been misplaced.It then took around a month to receive a full response, only to be told that the T-shirt was “unisex.” This was disappointing, as I had deliberately ordered a women’s cut. I was also not offered any compensation, and the apology felt quite limited given the delay and the outcome.It’s a shame, as the quality of the clothing is excellent, but the handling of this issue has made me reluctant to order again.
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Neomachi is a cyberpunk/Japanese inspired apparel store that stands for high quality apparel, unique art, sustainability and a personal touch. They’re based in Amsterdam but sell their clothes all over the world.
Neomachi draws its inspiration from Japanese, anime, futuristic and retro inspired themes. The designs are made from scratch by real artists. The idea is to produce quality clothes that are cool enough to stand out, yet subtle enough to be wearable on a daily basis. The t-shirts, hoodies and sweaters are made from 100% organic cotton. See more
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