Dear Neomailbox SupportI’m writing to report an issue with our Neomailbox service. The renewal period passed, and the service stopped working. We paid for a 2-year renewal, but the mailbox is still inactive.We reached out to your support team, but unfortunately, we haven’t received any response. As a result, we’ve effectively lost the amount paid for two years of service.Could you please look into this matter urgently and help restore the service or process a refund?Thank you for your attention.Best regards,MA
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