Good security, reliable most of the time, however, customer support needs to IMPROVE!!!, They can’t even post an outage on their website and i waste FAAAR TOO MUCH TIME trying to trouble shoot an outage in their WEBMAIL PRODUCT. For the amount of money they charge, the customer support should be better. With every day i am not receiving my emails their rating will drop one star. When the stars are gone, so is this customer. 😵💫😵💫😵💫UPDATE - Within 24 hours of the onset of the technical cause of the problem, ‘me not receiving my emails on my iPhone and not being able to log into my online account (reported above)’ the problem HAS BEEN fixed, my emails have come through into my iPhone, INCLUDING automated Customer Service Responses to my emails that I had sent to their Support Department, reporting the problems, - (these responses had been prevented from being delivered to me by the same problem which existed in the Neomailbox end of their email delivery system).I still think that they need to engineer some way to MONITOR their system for failures and POST ‘Service Interruptions’ on their Primary Web Page Informing their customers of an existing problem AND ALSO alerting an ON CALL ‘trouble shooting and problem resolution person’ to login remotely and troubleshoot/resolve the problem and go on-site if necessary, to resolve the problem. {That was a part of my responsibilities when working in the Information Technology industry}. I have also received emails sent by their Customer Support person informing me that both problems that I had reported have been fixed. As a result, I AM UPGRADING MY RATING FROM THREE TO FOUR STARS.
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